Returns Policy

We want you to be completely satisfied with your purchase. If you are not entirely happy, we’re here to help.

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Returns Eligibility

To be eligible for a return, the following conditions must be met:

Items must be unused and in their original condition
Lotions and liquid-based products must be sealed and unopened for hygiene and safety reasons
Items must be returned in their original packaging
Proof of purchase (receipt or order confirmation) must be provided

We reserve the right to refuse returns that do not meet these conditions.

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Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

Opened or used lotions
Any product that has been tampered with or is no longer sealed

Returns Timeframe

You have 7 days from the date of delivery to request a return.

Refunds

Once your return is received and inspected:

We will notify you of the approval or rejection of your refund
Approved refunds will be processed to your original payment method within a reasonable timeframe

Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect
We recommend using a tracked service, as we cannot guarantee receipt of returned items
Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us as soon as possible so we can resolve the issue promptly.